​Our Services

  • Help Desk solutions
  • Remote & On-Site IT Support
  • Networking Solutions
  • Data Recovery & Destruction
  • Computer Optimization
  • Scheduled Maintenance
  • System Installation
  • Custom Systems
  • Custom Email
  • Web & Social Networking Pages
  • Many more...

Tech Support Packages

Pileus is your solution to keep your Windows PCs and Android devices running smoothly. Not only can we provide instant support for questions, how-tos, or even just a quick fix, our packages can also include routine maintenance to make sure your systems are always in top shape. We also provide on-site support* for large jobs. We can quickly respond to your questions because we are also trained in the law. We're your legal IT guy. 

Hourly
​$60/hour

  • Remote Access support
  • Windows & Android support
  • Requires an internet or 4G connection
  • Minimum 1 hour
  • Prorated billing after first hour
  • $72/hour for evenings & Saturday hours
  • May require file installation

Prepay (20 Hours)
​$960

  • Price reflects 20% discount
  • Prorated usage: no minimum
  • Prepaid time never expires
  • Remote Access support
  • Windows & Android support
  • Requires an internet or 4G connection
  • May require file installation
  • 20% surcharge for evenings & Saturday hours
  • Scheduled system maintenence agreements available
  • Prime Connect available**

Monthly
​$40/month

  • ​Price reflects 33% discount
  • Up to 1 hour remote support each month for 12 months
  • Prorated usage: no minimum
  • Unused time rolls over
  • Additional hours billed at $45
  • Remote Access support
  • Windows & Android support
  • Requires an internet or 4G connection
  • May require file installation
  • 20% surcharge for evenings & Saturday hours
  • Scheduled system maintenence agreements available
  • ​Prime Connect available**
*On-Site Support available for Prepay and Monthly Subscription customers with a minimum one hour billing per service call, plus travel at the IRS travel rate. On-Site Support for Hourly customers is available with a three hour minimum, plus travel at the IRS travel rate. 

**Prime Connect - available for Prepay and Monthly Subscription customers. Prime Connect allows you to get priority instant access to your registered devices. We can troubleshoot your problem or conduct routine maintenance, even if you are not near your computer or mobile device. Requires additional $3 per device per month.